Executive interventions · Critical conversations
The conversations nobody wants to have, prepared and handled well
Some conversations put a lot at stake for the company: with an executive, an employee, a partner, a major customer or a key supplier. We help you prepare them, raise them and, if needed, lead them.
Conversations you can’t improvise
- A conflict between partners
- A departure or a dismissal
- An executive who isn’t performing
- Raising prices or renegotiating with a major customer
- A negotiation with the bank
- Announcing a change to your staff
- A key supplier letting you down
- A serious complaint
Prepare, rehearse, be there and close
- 1
Prepare
We lay out the facts, the numbers, what you want to achieve and what’s non-negotiable.
- 2
Rehearse
We anticipate reactions and objections, and decide who says what.
- 3
Be there
If you ask us to, we take part in the conversation, speaking or as observers.
- 4
Close
The conversation ends in agreements, with an owner and a date, in writing.
What it isn’t. It isn’t mediation or legal advice, and we don’t replace your team. We bring executive judgement, numbers and a perspective that isn’t afraid of losing the customer or the person.
Format. One-off engagement · Remote or in person · ES · CA · PT · EN.
Tailored pricing. We send you a fixed proposal after a first conversation.
What if the problem is bigger? If the conversation is the symptom of a deeper problem, a programme solves it with diagnosis, decisions and execution. See ON60 · ON90 · ON120
Got a difficult conversation on the table?
Tell us who it’s with, what’s at stake and when it is. We’ll tell you whether we can help and how.
Or email us at [email protected].