Leadership and teams · Short · 20 August 2026
The Law of the Orphan Mistake: when success belongs to everyone and the mistake to one person
Rushing to find someone to blame gives a sense of control, but stops you fixing the system. Analyse two levels at once: individual responsibility, and which part of the process allowed the mistake to happen.
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Your actions for this week
- With the next mistake, ask first what went wrong in the process.
- Check which controls or resources were missing before looking for names.
- Agree on a process improvement as well as the individual correction.
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