Leadership and teams · Video · 28 September 2026
Toxic bosses don’t always look toxic
A toxic boss doesn’t always shout or humiliate people: sometimes they seem approachable and get results. Warning signs many companies treat as normal, mistakes in managing people and an awkward question: what if the problem is you?
When you press play, the video loads from YouTube.
Your actions for this week
- Check whether people on your team dare to tell you bad news.
- Ask someone you trust which of your behaviours takes autonomy away from the team.
- Choose one controlling habit you’re going to drop this week.
More on Leadership and teams
ShortLeadership and teams
Ley de la Decisión Fantasma
Cuando una decisión sale mal y nadie recuerda haberla tomado, la ambigüedad reparte el riesgo pero elimina la responsabilidad. Toda decisión relevante debe dejar claro quién decide, por qué y cuándo se revisa.
Watch the Short
VideoLeadership and teams
Why aren’t you getting promoted if you’re the best? The trap of being indispensable
Being the person everyone calls can hold your career back, and always relying on your best people is a risk for the company. Three solutions: force people to prioritise, make your contribution visible and stop being indispensable.
Watch the video
ShortLeadership and teams
The Law of Incomplete Information
You can do everything right… and still get it wrong
You can follow an instruction to the letter and make the result worse if nobody explained what problem needed solving. If you lead, explain the why; if you’re on the team, ask what problem you’re trying to solve.
Watch the Short