Sales and customers · Short · 7 April 2026
Sales tips
Very often the problem isn’t the price, but the context. You need to be able to explain your value proposition and walk away when the sale isn’t right for you.

When you press play, the video loads from YouTube.
Your actions for this week
- Write your value proposition in two sentences any customer can understand.
- When you hear the objection “it’s expensive”, ask what they’re comparing it with.
- Decide in advance on what terms you’re not interested in closing the sale.
More on Sales and customers
ShortSales and customers
How to win any negotiation
The other side will try to pressure you with deadlines, haste or conditions. The better negotiator is the one who doesn’t play that game and focuses on what they can control.
Watch the Short
ShortSales and customers
Counterintuitive sales technique
A “no” from a customer isn’t personal: it’s information. Taking it well and handling it calmly tells you what’s missing, what doesn’t fit or when to come back.
Watch the Short
ShortSales and customers
The best salesperson is useless without this
Selling well starts with knowing whether you’re a good fit for the customer and not forcing the situation. Talk less and listen more: the customer will tell you if you’re the solution.
Watch the Short