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Other services · Client meetings

A meeting with a key client, with someone who isn’t afraid of losing them

When a client carries a lot of weight, it’s hard to be straight with them: raising prices, renegotiating terms or stopping work that isn’t profitable. We help you prepare the meeting and, if you want, we take part in it.

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Client conversations you can’t improvise

  • Raising prices
  • Renegotiating terms or payment deadlines
  • Winning back a client who’s leaving
  • Closing a big deal
  • Stopping giving away what isn’t profitable
  • A serious complaint

Numbers, position, meeting and follow-up

  1. 1

    Numbers

    We look at what that client really brings you: margin, cost to serve and risk.

  2. 2

    Position

    We set the goal, the acceptable minimum and the alternatives.

  3. 3

    Meeting

    We prepare the script and, if you want, we take part as members of your team.

  4. 4

    Follow-up

    We put the agreements in writing and check they’re kept.

What it isn’t. We don’t sell for you or replace your sales team. We bring numbers, backbone and a view that isn’t afraid of losing the client.

Format. One-off engagement · Remote or in person · ES · CA · PT · EN.

Tailored pricing. We send you a fixed proposal after a first conversation.

With ON90. Within ON90 we organise your sales process so that selling well doesn’t depend on one person. See the ON90 programme

Got an important meeting with a client?

Tell us who it’s with, what you want to achieve and when it is.

Or email us at [email protected].

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