Leadership and teams · Short · 3 August 2026
The Law of Your Word: when keeping your word really matters
Trust isn’t built on what you promise, but on how you respond when keeping that promise gets difficult. That’s when you find out whether it was worth anything.
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Your actions for this week
- Review the commitments you have open this week.
- If one of them gets difficult, warn people before the deadline and propose an alternative.
- Promise less and deliver everything you promise.
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