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Operations and processes · Short · 17 August 2026

The Law of the Permanent Exception: when the temporary becomes your job

Every interim responsibility risks becoming permanent if nobody agrees when it ends. “Temporary” isn’t a date.

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Your actions for this week

  1. If you accept an exception, agree until when, with what resources and when it will be reviewed.
  2. Check which interim task has stayed with you and ask for an end date.
  3. If you lead, put an end date on every temporary fix in your team.

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