Leadership and teams · Short · 17 September 2026
The Law of Withdrawn Trust: when nobody tells you why they no longer trust you
Losing trust can happen; the problem is withdrawing it without explaining how it was lost or how to win it back. If you lead, explain it; if you’re on the team, don’t try to read minds: ask what’s changed.
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Your actions for this week
- If you’ve reduced someone’s autonomy, explain why and what would need to happen for them to get it back.
- If you sense people have stopped trusting you, ask for a conversation and ask them directly.
- Agree on a date to review the situation together.
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